Support

Last updated: November 9, 2026

Harmonic Lens provides offline learning content, XABCD ratio checks, candidate-region geometry, synthetic teaching examples, local CSV import, and JSON backup.

For a calculation question, include the app version, parameter set, point labels, bar indices, tick size, and the specific ratio row. Do not send financial-account credentials or private brokerage data.

The in-app email contact is an unverified unverified default (HarmonicLens@support.com) and may not receive messages. The operator must replace it with a monitored address and confirm a support route before distribution.

To preserve your records, open Preferences → Export backup before uninstalling. CSV files are parsed and validated locally; an invalid import does not partially add rows.